//FileName: SurveyMaster.js [includes Category Updates] //ServiceLeads SurveyMaster.js file; This is an auto-generated file, please edit with care. This assumes that there is a 1:1 between question and response on the survey. //Copyright (c) 2007, ServiceLeads, Inc. //Developed By George Rios (George.rios@Pluralsoftware.com) //Notes: "99" is the subcategory used if the response is not a "routable" question. Please give this file to your designer or web developer for review. var Questions = new Array(); var Answers = new Array(); // Add ZIP CODE questions to array below, if required. i.e. Questions[XX] = ["What is the zip code for the location(s)...", {categoryId}]; //Begin Questions[] Array Questions[2] = ["How many users will need to access this call center software system?", 2]; Questions[3] = ["Do you need call center software for an existing call center or for a new call center?", -1]; Questions[4] = ["Does your call center receive inbound calls or make outbound calls?", 2]; Questions[5] = ["When would you like to start using the cell center software?", 2]; Questions[6] = ["What is the five digit ZIP code for the location where the call center software will be used?", 2]; Questions[7] = ["Please include any requirements you may have such as: ACD capabilities, call blending, CTI capabilities, predictive/auto dialers, workforce management, and IVR:", 2]; Questions[8] = ["How many simultaneous calls should your IVR be able to handle?", 3]; Questions[9] = ["Where do you want your IVR system to be located?", -1]; Questions[10] = ["Would you like your IVR system to support speech recognition?", 3]; Questions[11] = ["Would you like your IVR system to support text to speech?", -1]; Questions[12] = ["Would you like your IVR system to integrate with a database or a website?", -1]; Questions[13] = ["When would you like your IVR system?", 3]; Questions[14] = ["What is the 5 digit ZIP code for the location requiring the IVR system?", 3]; Questions[15] = ["Please detail any additional features you need or want for your IVR system. Don’t forget to include such characteristics as: Automated information delivery, order processing, payment transactions, etc.:", 3]; Questions[16] = ["How many users will need access to your phone system?", 4]; Questions[17] = ["How many lines will you need your phone system to have?", -1]; Questions[18] = ["How would you like to pay for your phone system?", -1]; Questions[19] = ["When would you like your phone system installed?", 4]; Questions[20] = ["What is the five digit ZIP code for the business location where the phone system will be installed?", 4]; Questions[21] = ["Comments Box: Please detail any additional requirements you may have for this business phone system, such as: an automated attendant, preference of advanced call routing and tracking features or a T1 line:", 4]; Questions[22] = ["How many users do you need connected to the VoIP system", -1]; Questions[23] = ["How many phones do you need to be connected to the VoIP system?", 5]; Questions[24] = ["Is there a “LAN” or data network where you wish to have the VoIP phone system installed?", -1]; Questions[25] = ["When would you like the VoIP phone system installed?", 5]; Questions[26] = ["What is the 5 digit ZIP code for the office location at which the VoIP phone system will be installed?", 5]; Questions[27] = ["Please describe any additional requirements you may have for your VoIP system. Don’t forget to include the specifications of your current Internet connection, what type of phone system you currently have, etc.:", 5]; Questions[28] = ["Do you need telecommunications equipment installation or maintenance?", 6]; Questions[29] = ["How many lines are/will be going into your telecommunications system?", -1]; Questions[30] = ["How many users will need access to your phone system?", 6]; Questions[31] = ["How are/will your lines (be) configured?", -1]; Questions[32] = ["Do you have/hope to have voicemail?", -1]; Questions[33] = ["When would you like your telecommunications equipment maintenance or installation to take place?", 6]; Questions[34] = ["What is the 5 digit ZIP code for the location requiring the maintenance or installation?", 6]; Questions[35] = ["Please detail any additional information about your maintenance or installation, such as your carrier, your telecommunications equipment manufacturer, and/or problem specifics.:", 6]; Questions[36] = ["How many people will be using this hosted PBX Phone System?", 7]; Questions[37] = ["What type of broadband Internet connection do you currently have?", 7]; Questions[39] = ["When do you intend to purchase a hosted or virtual office phone service?", 7]; Questions[41] = ["How would you best describe your current hosted pbx phone needs?", 7]; // Add ZIP CODE answer to array below, if required. i.e. Answers[XX] = ["Other", XX, 99, "ZipCode", "N"]; //Begin Answers[] Array Answers[2] = ["Less than 20",2,2, "", "Y", "2"]; Answers[3] = ["20 - 49",2,3, "", "Y", "2"]; Answers[4] = ["50 - 99",2,4, "", "Y", "2"]; Answers[5] = ["100 - 199",2,5, "", "Y", "2"]; Answers[6] = ["200 or more",2,6, "", "Y", "2"]; Answers[7] = ["Existing call center",3,7, "", "Y", "299"]; Answers[8] = ["New call center",3,8, "", "Y", "299"]; Answers[9] = ["Inbound calls",4,9, "", "Y", "2"]; Answers[10] = ["Outbound calls",4,10, "", "Y", "2"]; Answers[11] = ["Both inbound and outbound calls",4,11, "", "Y", "2"]; Answers[12] = ["Unsure, please advise",4,12, "", "Y", "2"]; Answers[13] = ["ASAP",5,13, "", "Y", "2"]; Answers[14] = ["One month",5,14, "", "Y", "2"]; Answers[15] = ["Two months",5,15, "", "Y", "2"]; Answers[16] = ["Three months or more",5,16, "", "Y", "2"]; Answers[17] = ["1 - 4",8,17, "", "Y", "3"]; Answers[18] = ["5 - 19",8,18, "", "Y", "3"]; Answers[19] = ["20 - 49",8,19, "", "Y", "3"]; Answers[20] = ["50 - 99",8,20, "", "Y", "3"]; Answers[21] = ["100 or more",8,21, "", "Y", "3"]; Answers[22] = ["At my computer",9,22, "", "Y", "399"]; Answers[23] = ["At my desk",9,23, "", "Y", "399"]; Answers[24] = ["Unsure/no preference",9,24, "", "Y", "399"]; Answers[25] = ["Yes",10,25, "", "Y", "3"]; Answers[26] = ["No",10,26, "", "Y", "3"]; Answers[27] = ["Unsure/no preference",10,27, "", "Y", "3"]; Answers[28] = ["Yes",11,28, "", "Y", "399"]; Answers[29] = ["No",11,29, "", "Y", "399"]; Answers[30] = ["Unsure/no preference",11,30, "", "Y", "399"]; Answers[31] = ["Yes",12,31, "", "Y", "399"]; Answers[32] = ["No",12,32, "", "Y", "399"]; Answers[33] = ["Unsure/no preference",12,33, "", "Y", "399"]; Answers[34] = ["ASAP",13,34, "", "Y", "3"]; Answers[35] = ["One month",13,35, "", "Y", "3"]; Answers[36] = ["Two months",13,36, "", "Y", "3"]; Answers[37] = ["Three months or more",13,37, "", "Y", "3"]; Answers[38] = ["Less than 5",16,38, "", "Y", "4"]; Answers[39] = ["5 - 19",16,39, "", "Y", "4"]; Answers[40] = ["20 - 49",16,40, "", "Y", "4"]; Answers[41] = ["50 - 99",16,41, "", "Y", "4"]; Answers[42] = ["100 or more",16,42, "", "Y", "4"]; Answers[43] = ["1 - 9 lines",17,43, "", "Y", "499"]; Answers[44] = ["10 -19 lines",17,44, "", "Y", "499"]; Answers[45] = ["20 - 49 lines",17,45, "", "Y", "499"]; Answers[46] = ["50 -99 lines",17,46, "", "Y", "499"]; Answers[47] = ["100 lines or more",17,47, "", "Y", "499"]; Answers[48] = ["Rent - not used",18,1000, "", "Y", "499"]; Answers[49] = ["Lease",18,49, "", "Y", "499"]; Answers[50] = ["Purchase",18,50, "", "Y", "499"]; Answers[51] = ["Unsure, no preference",18,51, "", "Y", "499"]; Answers[52] = ["ASAP",19,52, "", "Y", "4"]; Answers[53] = ["One month",19,53, "", "Y", "4"]; Answers[54] = ["Two months",19,54, "", "Y", "4"]; Answers[55] = ["Three months or more",19,55, "", "Y", "4"]; Answers[56] = ["1 - 9 calls",22,56, "", "Y", "599"]; Answers[57] = ["10 - 49 calls",22,57, "", "Y", "599"]; Answers[58] = ["50 - 99 calls",22,58, "", "Y", "599"]; Answers[59] = ["100 calls or more",22,59, "", "Y", "599"]; Answers[60] = ["Less than 10",23,60, "", "Y", "5"]; Answers[61] = ["10 - 49 phones",23,61, "", "Y", "5"]; Answers[62] = ["50 - 99 phones",23,62, "", "Y", "5"]; Answers[63] = ["100 or more",23,63, "", "Y", "5"]; Answers[64] = ["Unsure/no preference",23,64, "", "Y", "599"]; Answers[65] = ["No",24,65, "", "Y", "599"]; Answers[66] = ["Yes",24,66, "", "Y", "599"]; Answers[67] = ["ASAP",25,67, "", "Y", "5"]; Answers[68] = ["One month",25,68, "", "Y", "5"]; Answers[69] = ["Two months",25,69, "", "Y", "5"]; Answers[70] = ["Three months or more",25,70, "", "Y", "5"]; Answers[71] = ["Installation",28,71, "", "Y", "6"]; Answers[72] = ["Maintenance",28,72, "", "Y", "6"]; Answers[73] = ["Both",28,73, "", "Y", "6"]; Answers[74] = ["5 - 24",29,74, "", "Y", "699"]; Answers[75] = ["25 - 99",29,75, "", "Y", "699"]; Answers[76] = ["100 - 499",29,76, "", "Y", "699"]; Answers[77] = ["500 +",29,77, "", "Y", "699"]; Answers[78] = ["Less than 25",30,78, "", "Y", "6"]; Answers[79] = ["5 - 24",30,79, "", "Y", "699"]; Answers[80] = ["25 - 99",30,80, "", "Y", "6"]; Answers[81] = ["100 - 499",30,81, "", "Y", "6"]; Answers[82] = ["500 or more",30,82, "", "Y", "6"]; Answers[83] = ["Analog",31,83, "", "Y", "699"]; Answers[84] = ["T1",31,84, "", "Y", "699"]; Answers[85] = ["T3",31,85, "", "Y", "699"]; Answers[86] = ["Other",31,86, "", "Y", "699"]; Answers[87] = ["Yes",32,87, "", "Y", "699"]; Answers[88] = ["No",32,88, "", "Y", "699"]; Answers[89] = ["ASAP",33,89, "", "Y", "6"]; Answers[90] = ["One month",33,90, "", "Y", "6"]; Answers[91] = ["Two months",33,91, "", "Y", "6"]; Answers[92] = ["Three months or more",33,92, "", "Y", "6"]; Answers[93] = ["1 - 3",36,93, "", "Y", "7"]; Answers[94] = ["4 - 9",36,94, "", "Y", "7"]; Answers[95] = ["10 - 19",36,95, "", "Y", "7"]; Answers[96] = ["20 - 49",36,96, "", "Y", "7"]; Answers[97] = ["50 - 99",36,97, "", "Y", "7"]; Answers[98] = ["100 or more",36,98, "", "Y", "7"]; Answers[99] = ["T1 or T3/DS3",37,99, "", "Y", "7"]; Answers[100] = ["DSL or Cable",37,101, "", "Y", "7"]; Answers[101] = ["I don't have a broadband internet connection",37,100, "", "Y", "7"]; Answers[102] = ["Other",37,102, "", "Y", "7"]; Answers[103] = ["ASAP",39,102, "", "Y", "7"]; Answers[104] = ["Within a few months",39,104, "", "Y", "7"]; Answers[105] = ["Within 3 to 6 months",39,103, "", "Y", "7"]; Answers[111] = ["In more that 6 months",39,111, "", "Y", "7"]; Answers[106] = ["Home office solution (SOHO)",41,108, "", "Y", "7"]; Answers[107] = ["Small business solution (1 - 25 employees)",41,106, "", "Y", "7"]; Answers[108] = ["Medium or large business solution (over 25 employees)",41,109, "", "Y", "7"]; Answers[109] = ["Virtual call center solution",41,107, "", "Y", "7"]; Answers[110] = ["Other",41,110, "", "Y", "7"];